Technical Customer Care Specialist ii Autotrader

About the Role

TECHNICAL CUSTOMER CARE SPECIALIST II

Provides technical customer support to ensure that all customers are satisfied with the acquired company's products and

services. Engages with customers to ensure understanding of product/service capabilities and operations. Trains

customers in standard operational procedures and provides coaching/expertise to help resolve technical and procedural

difficulties. Liaises with product, service delivery and other teams to help address unanticipated issues and

situations.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.