Sfdc Transformation sr Manager
NTT DATA Services
Remote, Remote
December 14, 2025
About the Role
ROLE SUMMARY
The Senior Manager, CRM Transformation will lead the strategy, design, and delivery of enterprise CRM capabilities that
enable and optimize the end-to-end Order-to-Cash (O2C) process. This role requires deep functional expertise across O2C
and strong command of the Salesforce ecosystem (Sales Cloud, Service Cloud, Manufacturing Cloud, and related platform
capabilities), partnering with Sales, Customer Service, Operations, and external system owners (ERP, CPQ, OMS, Billing,
and integrations). The role will drive business outcomes through process standardization, capability roadmap execution,
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.