Lead Experience Researcher

About the Role

LEAD EXPERIENCE RESEARCHER

Become a part of our caring community and help us put health first. The Lead Experience Researcher will inform

experience strategy by identifying priority customer segments, uncovering unmet needs, and translating insights into

differentiated experience capabilities. This role partners closely with product, design, and clinical stakeholders to

inform journey optimization and ensure solutions are grounded in customer and market evidence. The researcher will

connect customer insight to business outcomes, enabling scalable, market-relevant experiences. We are seeking a Lead

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.