Customer Service Representative

About the Role

M-F, 9:30AM - 6:30PM Definition and Examples of Work Opens and maintains K-TAG accounts including: issuing and replacing

K-TAGs, accepting all types of payments, and providing receipts. Works within the K-TAG database to assign ID numbers to

customer accounts. Receives K-TAGs from customers,mail, etc., and prepares them for return to the manufacturer or for

recycling. Assists K-TAG and non-K-TAG customers with violation inquiries, resolution, and processing of payments.

Processes payments for customer accounts in compliance with credit card handling procedures. Communicates directly with

the customer in-person, via phone, email and/or mail to resolve all questions, issues, complaints, billing errors, etc.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.