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Customer Service Rep

Pat Armstrong Ford
Washington DC, Washington DC
December 14, 2025

About the Role

At Pat Armstrong Ford, we take pride in delivering exceptional service experiences to our customers. Our Service BDC

team plays a crucial role in connecting with guests, managing inquiries, and ensuring a seamless transition from

appointment scheduling to service visits. Role Responsibilities:

* Inbound and Outbound Communication: Handle incoming calls, emails, and online inquiries promptly and professionally.

Assist customers with service-related questions, schedule appointments, and provide follow-up.

* Appointment Scheduling: Efficiently manage service appointments, ensuring optimal utilization of our service bays.

Responsibilities

  • Perform core duties as described.

Requirements

  • Relevant experience or willingness to learn.

Benefits

  • Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.