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Customer Experience / Business Intelligence / Contact Center

Marvica Technologies
Remote, Remote
December 14, 2025

About the Role

Role : Customer Experience / Business Intelligence / Contact Center Operations with expert in Call Miner.

Location: Remote

Job Type: Full-Time

Position Summary

We are seeking a skilled and analytical Speech Analytics Specialist to own and optimize our CallMiner platform. You will

be the central point of expertise, transforming customer interaction data (calls, chats, emails) into actionable

Responsibilities

  • Perform core duties as described.

Requirements

  • Relevant experience or willingness to learn.

Benefits

  • Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.